Web products

Included

• +Up to five content blocks on a single page
• +Responsive from phone to desktop — built phone first
• +Enquiry form: validation, spam protection, 152-FZ consent to data processing
• +SEO foundations: metadata, Open Graph, JSON-LD, sitemap, robots
• +Domain, HTTPS, deployment, and access held in your own accounts

Not included

• −A multi-level structure and a second language — that is Bind
• −Customer accounts, authentication and payments
• −Copywriting and photography
• −Support after handover — that is Retainer

Included

• +Up to fifteen pages with shared navigation and breadcrumbs
• +Russian and English editions: translated content, hreflang, a language switcher
• +Bespoke section design and a component library for the markup
• +Up to two external integrations: CRM, mail or analytics
• +The repository, and written instructions for edits and deployment

Not included

• −A catalogue with a cart and payments — that is Horizon
• −User roles and customer accounts
• −Copywriting and photography
• −Support after handover — that is Retainer

Included

• +Catalogue with filters, a cart and checkout
• +Customer account: sign-up, roles, order history
• +Payments and an exchange with your back office — any provider and any system with a documented API, chosen by you
• +Up to five external integrations
• +Automated tests for the critical flows, in Playwright

Not included

• −iOS and Android apps — that is Signal
• −The acquiring contract and the merchant account itself — those are yours to hold
• −Warehouse management and logistics as a system of their own
• −Filling the catalogue and moderating it
• −Round-the-clock on-call

Included

• +The domain model and the API designed before the first line of interface
• +Multiple roles and access control between them
• +An admin area built around the operational process that actually exists
• +CI/CD, separate environments, database migrations and monitoring
• +Architecture documentation and a handover to your team

Not included

• −Open-ended support — after launch the work continues under Retainer
• −Formal system certification and certified security appliances
• −Hiring and running your team
• −Day-to-day content operations and moderation

Included

• +Twenty hours a month for fixes and development
• +Incident response within two working hours — weekdays, 10:00 to 19:00 Moscow time
• +Dependency updates and triage of new vulnerabilities
• +Backups watched, and restores tested
• +A monthly report: what was done and where the hours went

Not included

• −Rolling unused hours into the next month — the fee reserves capacity rather than buying a pack of hours; for one-off work there is Hour
• −Round-the-clock on-call
• −A new product from scratch — that is a project of its own
• −Hosting, licences and third-party services

Included

• +A four-hour minimum block
• +A time report describing what the hours went on
• +A review of existing code and infrastructure, with written findings
• +A consultation on architecture, on the stack, or on someone else's quote

Not included

• −A whole project — past a few days of work a package costs less
• −Scheduled on-call — that is Retainer
• −Availability on a given day without booking it in advance
• −Work that starts before the task is written down